CITADEL INN MAKATI, Makati City – A Smart Stay in the City
33US$
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Key details
About the Hotel
5007 P. Burgos St., Bel-Air, Makati City,
Makati City,
Philippines,
Metro Manila
Rooms with Kitchenettes
Air-conditioned apartments feature parquet flooring, a separate living area, and a fully equipped kitchen with microwave, refrigerator, and dining area. Units include a flat-screen cable TV, telephone, and kettle. Some suites offer a balcony and bathtub.
Dining at Matrix
Matrix Bar and Restaurant serves international dishes. Breakfast is available in the Sky Lounge. A 24-hour convenience store is on-site for necessities. Multiple restaurants serving local and international cuisine are located near the property.
Pool and Recreation
The hotel has both indoor and outdoor swimming pools. Massage services are available. Wack Wack Golf Club is 12 km away for guests interested in golf.
Makati Central Location
Located in Makati, 1.5 km from Power Plant Mall and 2 km from Glorietta Mall. Greenbelt Park is 1.5 km away. Ninoy Aquino International Airport is 10 km from the property. The area includes banks, embassies, and commercial establishments.
Hotel Services
Services include a 24-hour front desk, currency exchange, laundry service, and tour desk. The business center provides work facilities. The hotel has a lobby with seating area and hotel safe. Identity and travel documentation may be requested at check-in.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
Wi-Fi
24-hour reception
Lift
Guest Parking
Refrigerator
Services
Airport shuttle
Self-catering
Refrigerator
Media
Television
Telephone
Room decor
Parquet floor
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Location
5007 P. Burgos St., Bel-Air, Makati City,
Makati City,
Philippines,
Metro Manila
Map view
5007 P. Burgos St., Bel-Air, Makati City,
Makati City,
Philippines,
Metro Manila
City landmarks
Garden
Ayala Triangle Gardens
2100 ft
Mall
Power Plant Mall
3700 ft
Mall
Century City Mall
3100 ft
Mall
Greenbelt Mall
4900 ft
Market
Salcedo Saturday Market
3500 ft
Monument
Ninoy Aquino Monument
4700 ft
Landmark
Sultan Kudarat Monument
3300 ft
Museum
The Mind Museum
1.3
mi
Museum
Ayala Museum
4800 ft
Shopping Area
A. Venue Mall
3100 ft
Landmark
Gabriela Silang Monument
4600 ft
Church
Union Church of Manila
3700 ft
Landmark
Greenbelt Chapel
4900 ft
Shopping Area
SMDC Jazz Mall
3300 ft
Landmark
Enterprise Center
4800 ft
Landmark
Ayala Center
1.1
mi
Bridge
Estrella-Pantaleon Bridge
2400 ft
Landmark
San Pedro Macati historical marker
3100 ft
Landmark
Guadalupe Church
4400 ft
Public Building
Mandaluyong City Hall
4600 ft
Landmark
Guadalupe Ruins
4400 ft
Landmark
The Landmark Department Store
1.2
mi
Landmark
Mystery Manila
3100 ft
Nearby
Church
Saint Peter And Paul Parish Church
200 ft
Museum
Museo ng Makati
800 ft
Poblacion
1600 ft
Night club
Horizon Gentlemen's VIP Lounge
500 ft
Spa Centre
Nuat Thai Body And Foot Massage
500 ft
Mall
A. Venue Outdoor Market
500 ft
Night club
Royal Club
700 ft
Restaurants
Beni's Falafel
1800 ft
5343 General Luna Street
Taqueria Seta
200 ft
4988 P. Guazon Street Barangay Poblacion
Cosmic
300 ft
5057 P. Burgos Cor. General Luna Brgy. Poblacion 2/f
Wendy's
700 ft
7849 Makati Avenue (Corner General Luna Street) Poblacion
Kitchen Corner
500 ft
7840 Makati Avenue Zula Hostel
Aberdeen Court
800 ft
7842 Makati Avenue
Kanto Freestyle
1500 ft
5079 P Burgos
U Hotels
1500 ft
5091 P. Burgos Street Corner San Mateo Street
Three Guys and a Grill
1800 ft
4364 B. Valdez Poblacion
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 10 reviews
6.2
6.2/10 based on 76 reviews
Johnny
United Kingdom,
June
2024
7.8/10
The hotel offers a spacious Studio type room that includes a kitchenette, but there is a need for maintenance. The rooms are clean and without any odors, although the furnishings are old and small. The friendly service is a major highlight, with helpful staff. The location is convenient, near restaurants and malls, but there is a red-light district nearby. The dining experience is excellent, with various options available within walking distance. Despite the need for maintenance, the hotel provides value for money.
Rooms
7.0
The rooms, although spacious, need maintenance despite being clean and odor-free. The furnishing is old and small.
Service
9.0
The service was exceptionally friendly, with staff upgrading us for free due to a past poor experience. The staff is always ready to provide any information needed.
Location
8.0
The hotel's location is convenient, near restaurants, malls, and basic amenities, but it is situated close to a red-light district.
Dining
8.0
A variety of cafe, restaurant, and bar options are within walking distance, providing an excellent dining experience.
Facilities
7.0
The facilities are functional, but some maintenance is required. Nevertheless, they offer a decent experience.
Dorothy
United Kingdom,
May
2024
6.6/10
The hotel is ideally located in Makati, close to everything you need, yet a bit far from the airport. The rooms were spacious and had a small stove, which was very useful for cooking breakfast. The service was friendly, despite showing signs of a bygone era. The dining options were limited, but there were cafe, restaurants, and bars within walking distance. The facilities were satisfactory, great for an overnight stay.
Rooms
8.0
The rooms provided to us were spacious and equipped with a small stove, making breakfast preparation easy. Very convenient and comfortable for our stay.
Service
7.0
The staff, particularly the happy and friendly receptionist, were helpful and accommodating, even though the hotel's grandeur seemed to have faded over time. Despite this, they provided a pleasant experience.
Location
6.0
The hotel is set in the heart of Makati, which is great for exploring the area, however, being in the 'Red Light District' might not suit everyone's preferences.
Dining
6.0
While the breakfast options were limited, there were neighboring cafe, restaurants, and bars available within walking distance, offering a variety of choices.
Facilities
6.0
The facilities met our basic needs for an overnight stay, nothing extravagant but satisfactory for a short visit.
Chris
United Kingdom,
April
2024
7.8/10
My stay at the hotel was a mixed experience. The rooms were quite outdated but clean, offering good value for a hotel in Makati. The service was nice, but there was no room service to take luggage upstairs, which was a downside. The location was prime, with nearby malls and dining options, but it's a bit farther from the airport than I prefer. The dining options were excellent, and the facilities were up to standard.
Rooms
7.0
The rooms are quite outdated but clean.
Service
7.0
The service was nice, but lacked room service for luggage assistance.
Location
8.0
The location is prime, with nearby malls and dining options.
Dining
9.0
The dining options were excellent.
Facilities
8.0
The facilities were up to standard.
Sebastian
United Kingdom,
April
2024
7.6/10
I stayed at this hotel for a few nights and had a mixed experience. The rooms were old and a bit smelly, but they were clean and had all the amenities needed for a comfortable stay. The service was extremely polite and accommodating. The location was great for those interested in nightlife and dining options, but the hotel itself looked a bit neglected. The dining experience was excellent, with nearby cafes and bars to choose from. Overall, it was a decent stay with some ups and downs.
Rooms
7.0
The rooms, while old and smelly, were clean and had a dining area with complete amenities for cooking.
Service
9.0
The service was extremely polite, helpful, and accommodating.
Location
6.0
The location is good for nightlife and dining options, but the hotel itself looked in poor repair.
Dining
9.0
The dining experience was excellent with nearby cafes, restaurants, and bars in walking distance.
Facilities
7.0
The facilities were basic but sufficient for a comfortable stay.
Michael
United Kingdom,
January
2024
7.4/10
The hotel offers a great view of Makati and the Manila skyline from the rooms, but the absence of toiletries was a downside for me. The surroundings, with many bars outside the hotel, were not to my liking.
Rooms
7.0
The rooms can offer you a great view of Makati and the Manila skyline, but the lack of toiletries was a disappointment.
Service
9.0
The service staff was very friendly and helpful, especially in making special accommodations despite the elevator issues at that time.
Location
7.0
The location is good with lots of nightlife activities around, but may not be ideal if you're not interested in the bar scene outside the hotel.
Dining
8.0
There are cafes, restaurants, and bars within walking distance, but the breakfast options could be improved.
Facilities
6.0
The facilities are adequate, although the old rooms could use some refurbishment.
Stephen
United Kingdom,
December
2023
7.6/10
The hotel is located in the central area of Makati within walking distance of Glorietta shopping malls and the Makati business district. The rooms have older but clean and comfortable furniture, including a mini kitchen with essential amenities. The service, while very nice and helpful at times, had some issues with booking taxis and responsiveness. The dining options include nearby cafes and restaurants within walking distance. The facilities are decent, catering to basic needs.
Rooms
8.0
The rooms had older but clean and comfortable furniture, complete with a mini kitchen for convenience.
Service
7.0
The service was a mix of very nice and helpful interactions but had some issues with responsiveness and booking services.
Location
9.0
The hotel is in the central area of Makati within walking distance of Glorietta shopping malls and the Makati business district.
Dining
7.0
There are cafes and restaurants in walking distance for dining options.
Facilities
7.0
The facilities are decent and cater to basic needs.
Bryan
United Kingdom,
November
2023
7.6/10
The hotel offers pretty decent rooms for the price with a mini kitchen, nearby services, and overall cleanliness. The service is very helpful and nice, especially from Babes, but lacks a bit of enthusiasm in welcoming guests. The location is perfect for solo travelers but not recommended for families due to the environment. Dining options nearby are excellent. Overall, good value for money with some minor drawbacks.
Rooms
8.0
The rooms were clean and had their own mini kitchen for added convenience.
Service
7.0
The service was very helpful and Babes was especially nice.
Location
7.0
The location is perfect for solo travelers with easy access to transport but not ideal for families due to the surrounding environment.
Dining
9.0
Dining options nearby were excellent.
Facilities
7.0
The hotel facilities were satisfactory.
William
United Kingdom,
November
2023
7.0/10
The hotel is located in a bustling area with plenty of nightlife activities nearby, such as bars and clubs. The rooms are equipped with all necessary amenities, but cleanliness could be improved. However, it offers a convenient location with various dining options around.
Rooms
5.0
The sheets in the room were not clean, with hairs and dirt scattered around, needing better maintenance.
Service
7.0
While the receptionist was not overly enthusiastic, she was still approachable and assisted in resolving issues, such as contacting friends and room arrangements.
Location
8.0
The hotel is situated in a crowded yet safe area with a red district, providing easy access to different restaurants and clubs.
Dining
8.0
There are several dining options within walking distance, offering a variety of choices. However, specific comments on the dining experience were not provided.
Facilities
7.0
Alex
United Kingdom,
June
2023
6.6/10
I found the hotel to be quite disappointing. The rooms were not very comfortable and clean, making my stay less than pleasant. However, the friendly staff tried to make up for it with their service. The location was convenient, but the overall experience fell short of expectations.
Rooms
5.0
The rooms weren't very comfortable and clean.
Service
7.0
The staff were friendly and tried to be helpful.
Location
6.0
The location was convenient, but that's about it.
Dining
Facilities
Charles
United Kingdom,
June
2023
7.6/10
The hotel offers clean and comfortable rooms at a great value in Makati. The kitchenette in the rooms is a convenient feature for cooking. However, the wait for the elevator during busy times can be frustrating, especially with hotel events on certain floors.
Rooms
9.0
The rooms were very clean and comfortable with a well-equipped kitchenette for cooking.
Service
7.0
The staff were kind and accommodating, but there were reminders about potential charges for stained sheets, which may be off-putting for short-term guests.
Location
8.0
The hotel is located in a thriving red-light district, offering excitement and proximity to the best hotels and shopping centers in Manila.
Dining
8.0
There are ample dining options within walking distance, and the neighboring hotel City Garden is a convenient choice for dining.
Facilities
6.0
The hotel offers basic facilities but could improve in terms of service efficiency and instructions for amenities like the airport shuttle.
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